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Privacy Policy

Privacy Policy of milano-catering.com

OUR GOAL IS TO ENSURE MAXIMUM TRANSPARENCY BY OFFERING YOU THIS CLARIFICATION RELATING TO THE TREATMENT OF YOUR PERSONAL DATA AND YOUR PRIVACY. OUR WORK IS RELATED TO THE CREATION OF INTERNET SITES AND DIGITAL OR MULTIMEDIA GRAPHICS, THEREFORE YOUR DATA SENT BY CREATING A QUOTE REQUEST WILL BE TREATED AND USED ONLY FOR PURPOSES RELATED TO THIS WEBSITE. IN EACH FUTURE COMMUNICATION YOU WILL HAVE THE RIGHT TO REQUEST THE PERMANENT CANCELLATION. IMPORTANT: YOUR DATA WILL NOT BE DISCLOSED IN ANY WAY TO THIRD PARTIES.

This website (hereinafter Website) collects some Personal Data from its Users.

Data Controller
CMC S.r.l – MILAN, in Via Elio Adriano, 110
Owner’s email address: info@milano-catering.com

Types of Data Collected

Among the Personal Data collected by this Website, independently or through third parties, there are: Cookies, Usage data, email, name, surname and telephone number.

Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Website.

Unless otherwise specified, all Data requested by this Website is mandatory. If the User refuses to provide this data, it may be impossible for this Website to provide the Service. In cases where this Website indicates some Data as optional, Users are free to refrain from communicating this Data, without  any consequence on the availability of the Service or on its operation.

Users who have doubts about which Data are mandatory are encouraged to contact the Owner.

The use of Cookies – or other tracking tools – by this Website or by the owners of third-party services used by this Website, unless otherwise specified, have the purpose of providing the Service requested by the User, in addition to other purposes described in this document and in the Cookie Policy.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website and guarantees that he has the right to communicate or disseminate them, freeing the Owner from any liability towards third parties.

Manner and place of processing of collected data

METHOD OF TREATMENT

The Data Controller adopts the appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.

The processing is carried out using IT and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Website (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.

LEGAL BASIS OF THE TREATMENT

The Data Controller processes Personal Data relating to the User in the event that one of the following conditions exists:

• the User has given consent for one or more specific purposes; Note: in some jurisdictions, the Data Controller may be authorized to process Personal Data without the User’s consent or another legal base specified below, as long as the User does not object (“opt-out”) to such treatment. However, this is not applicable if the processing of Personal Data is governed by European legislation on the protection of Personal Data;

  • the processing is necessary for the execution of a contract with the User and/or for the execution of pre-contractual measures;
  • the processing is necessary to fulfil a legal obligation to which the Data Controller is subject;
  • the processing is necessary for the execution of a task in the public interest or for the exercise of public powers vested in the Data Controller;
  • the processing is necessary for the pursuit of the legitimate interest of the Data Controller or of third parties.

However, it is always possible to ask the Data Controller to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.

PLACE

The data is processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.

The User’s Personal Data may be transferred to a country other than that in which the User is located. To obtain further information on the place of processing of Personal Data, the User may refer to the section relating to details on the processing of Personal Data.

The User has the right to obtain information regarding the legal basis for transferring Data outside the European Union or to an international organization of public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.

If one of the transfers described above takes place, Users can refer to the respective sections of this document or request information from the Data Controller by contacting them at the contact details provided at the beginning

PERIOD OF CONSERVATION

The Data is processed and stored for the time required by the purposes for which it was collected.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for purposes related to the legitimate interests of the Owner shall be retained until such interests have been fulfilled. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

When processing is based on consent, the Owner may retain Personal Data for longer periods as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

PURPOSES OF DATA PROCESSING

The User’s Data is collected to allow the Owner to provide its Services, as well as for the following purposes: statistics, contacting the User, interaction with external social networks and platforms, commenting on content, affiliate marketing, payment management, managing contacts and sending messages, hosting and backend infrastructure, SPAM protection, remarketing and behavioural targeting and displaying content from external platforms.

For further information on the purposes of processing and the Personal Data relevant to each purpose, Users may refer to the relevant sections of this document.

DETAILS ON PERSONAL DATA PROCESSING

Personal Data is collected for the following purposes and using the following services:

CONTACTING THE USER

Contact form (this Website)

By filling in the contact form with their Data, Users authorize this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.

Personal Data collected: name, surname, email address, company name, budget range, service requested selection and phone number.

STATISTICS

The services contained in this section allow the Data Controller to monitor and analyse traffic data and are used to keep track of User’s behaviour.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google. Google may use Personal Data to contextualize and personalize the ads of its advertising network.

Personal Data collected: Cookies and Usage Data. Place of processing: USA – Privacy Policy – Opt Out.

VIDEO CONTENTS

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them. In the event that a service of this type is installed, it is possible that, even if Users do not use the service, it will collect traffic data relating to the pages in which it is installed.

Vimeo Video (Vimeo, LLC)

Vimeo is a video content display service managed by Vimeo, LLC that allows this Website to integrate such content within its pages.

Personal Data collected: Cookies and Usage Data. Place of processing: USA – Privacy Policy.

Widget Video YouTube (Google Inc.)

YouTube is a video content display service managed by Google Inc. that allows this Website to integrate such content within its pages.

Personal Data collected: Cookies and Usage Data. Place of processing: USA – Privacy Policy.

SERVER & HOSTING

This type of service has the function of hosting data and files that allow this Website to function, enable its distribution and provide a ready-to-use infrastructure to provide specific functionalities of this Website. Some of these services work through servers located geographically in different places, making it difficult to determine the exact location where Personal Data is stored.

Neen S.r.l. provides dedicated Hosting services and backends managed by Artwork S.r.l. Personal Data collected: various types of Data as specified by the privacy policy of the service.

User Rights

Users can exercise certain rights with reference to the Data processed by the Owner.

In particular, the User has the right to:

• revoke consent at any time. The User can revoke the previously expressed consent to the processing of his Personal Data.

• oppose the processing of their Data. The User can object to the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are set out in the section below.

• access their Data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.

• check and ask for rectification. The User can verify the correctness of his Data and request its updating or correction.

• obtain the limitation of the treatment. When certain conditions are met, the User can request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any other purpose than their conservation.

• obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User can request the cancellation of their Data by the Owner.

• receive their data or have them transferred to another owner. The User has the right to receive their Data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain its transfer without obstacles to another holder. This provision is applicable when the Data are processed with automated tools and the processing is based on the User’s consent, on a contract of which the User is a party or on contractual measures connected to it.

• propose a complaint. The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.

Cookie Policy

This website uses Cookies. To find out more and to view the detailed information, the User can consult the Cookie Policy.

FURTHER INFORMATION ON THE TREATMENT

COURT DEFENSE

The User’s Personal Data may be used by the Owner in court or in the preparatory stages for its eventual establishment for the defence against abuse in the use of this Website or related Services by the User.

The User declares to be aware that the Owner may be obliged to disclose the Data by order of the public authorities.

SPECIFIC INFORMATION

At the request of the User, in addition to the information contained in this privacy policy, this Website could provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

SYSTEM AND MAINTENANCE LOGS

For needs related to operation and maintenance, this Website and any third party services used by it may collect System Logs, which are files that record the interactions and which may also contain Personal Data, such as the User IP address.

INFORMATION NOT CONTAINED IN THIS POLICY

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

RESPONSE TO “DO NOT TRACK” REQUESTS

This Website does not support “Do Not Track” requests.

To find out if any third-party services used support them, the User is invited to consult the respective privacy policies.

CHANGES TO THIS PRIVACY POLICY

The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page. Therefore, please consult this page regularly, referring to the date of the last modification indicated at the bottom. In case of non-acceptance of the changes made to this privacy policy, the User is required to cease using this Website and may request the Data Controller to remove his Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to the Personal Data collected up to that moment.

Definitions and legal references

PERSONAL DATA (OR DATA)

Personal data is any information which, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

USAGE DATA

This is information collected automatically through this Website (also from third-party applications integrated into this Website), including: IP addresses or domain names of the computers used by the User who connects with this Website, addresses in URI notation ( Uniform Resource Identifier) , the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details relating to the itinerary followed within the Website, with particular reference the sequence of pages consulted, the parameters relating to the operating system and the User’s IT environment.

USER

The individual who uses this Website who, unless otherwise specified, coincides with the interested party.

INTERESTED

The natural person to whom the Personal Data refers.

RESPONSIBLE FOR TREATMENT (OR RESPONSIBLE)

The natural person, legal person, public administration and any other body that processes personal data on behalf of the Data Controller, according to what is set out in this privacy policy.

OWNER OF THE TREATMENT (OR HOLDER)

The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of processing personal data and the tools adopted, including the security measures relating to the functioning and use of this Website. The Data Controller, unless otherwise specified, is the owner of this Website.

THIS WEBSITE

The hardware or software tool through which the Personal Data of Users are collected and processed.

SERVICE

The Service provided by this Website as described in the relative terms (if available) and on this site/application.

EUROPEAN UNION (OR EU)

Unless otherwise specified, any reference to the European Union contained in this document is intended to extend to all current member states of the European Union and the European Economic Area.

COOKIES

Small portion of data stored within the User’s device.

LEGAL REFERENCES

This privacy statement has been prepared on the basis of multiple legislative systems, including articles 13 and 14 of Regulation (EU) 2016/679. Unless otherwise specified, this privacy statement applies exclusively to this Website.

Privacy Policy release of 05/24/2018.